Onboarding New Payroll Client QBDT

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About this template

This is the template we use when onboarding new payroll clients. The information we request isn't specific to QuickBooks desktop and other software providers may require different items.

Work type: Payroll

Location: United States

Client industry: Generic

This template includes

  • 35 tasks
  • Automations
Initial Mandatory Tasks
Create FC account
Admin
Create Client Portal account
Admin
Add all appropriate contacts including names, phone numbers, email addresses to Client Portal account
In Client Portal send Welcome to Payroll - Getting Started! message
Admin
Create and send initial invoice in (Company Name) QBDT
Billing
Send client Contract
Admin
Make Sure Invoice is Paid- before moving on!
Admin
Beginning Client Tasks - Company setup
Automations
Request Logins be shared or added to our TPA account
Payroll Specialist
Upload and Save EIN documents from client - SS4 or last filed tax return
Admin
Save liability account Login and Password in Password Manager - EFTPS
Payroll Specialist
Save liability account Login and Password in Password Manager- State WH
Payroll Specialist
Save liability account Login and Password in Password Manager - State UI
Payroll Specialist
Save liability account Login and Password in Password Manager - any local accounts
Payroll Specialist
Enter historical payroll from xxx software
Payroll Specialist
Set up a new company in QBDT
Payroll Specialist
Create needed FC payroll projects - recurring payroll schedule (weekly, semi-weekly, bi-weekly, monthly, quarterly)
Payroll Specialist
Add correct tags to recurring FC projects - state tags, payroll, software, quarterly, etc.
Payroll Specialist
Create Quarterly and Annual Projects in FC
Payroll Specialist
Company Employee setup
In Client Portal send state specific New Employee Onboarding message.
Payroll Specialist
Download and Save payroll documents for Employee - W4
Payroll Specialist
Download and Save payroll documents for Employee - I9
Payroll Specialist
Download and Save payroll documents for Employee - State W4
Payroll Specialist
Download and Save payroll documents for Employee - Any other local forms
Payroll Specialist
Set up New Employee(s) into QBDT
Payroll Specialist
Direct Deposit
Set up Direct Deposit for employees, if desired.
Payroll Specialist
Download & Save Employee documents from client - Direct Deposit Authorization & Voided Check
Payroll Specialist
Download and Save voided check for Payroll Checking account
Payroll Specialist
Review and Feedback
Verify accuracy of payroll calculations in QBDT
Payroll Specialist
Review set up prior to sending anything to client, making needed adjustments
Final Review
Provide the client with their first payroll report and ask for feedback.
Payroll Specialist
Make any necessary adjustments based on client feedback.
Payroll Specialist
Finalize
Send client Recurring Billing Authorization
Admin
Verify receipt of Recurring Payment Authorization and save copy in file
Payroll Specialist
Set up recurring billing in Company Name QBDT
Billing
Set up e-file PIN - start process
Payroll Specialist
Receive e-file PIN
Payroll Specialist

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